Privacy Policy
Last updated: April 2026 | Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1 Information We Collect
We collect information that you provide directly to us when you use our website, place an order, create an account, subscribe to our newsletter, or contact us. This may include:
| Type of Information | Examples | When Collected |
|---|---|---|
| Personal Information | Name, email address, phone number, shipping/billing address | Account creation, checkout, contact forms |
| Payment Information | Credit card number, billing address | Checkout (processed securely by our payment processor) |
| Order Information | Products purchased, order history, shipping details | When you place an order |
| Device & Usage Data | IP address, browser type, pages visited, referring URL | Automatically when you browse our site |
2 How We Use Your Information
- To process and fulfill your orders, including shipping and delivery notifications
- To communicate with you about your orders, account, or inquiries
- To improve our website, products, and customer experience
- To send promotional communications (only with your consent; you can opt out at any time)
- To detect and prevent fraud or unauthorized activity
- To comply with legal obligations
3 How We Protect Your Information
We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmitted through our website, secure payment processing through PCI-compliant providers, and restricted access to personal data within our organization.
Payment Security: We never store your full credit card information on our servers. All payment processing is handled by our PCI DSS-compliant payment processor (Shopify Payments / Stripe).
4 Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: Shipping carriers, payment processors, and email service providers who assist in operating our business
- Legal requirements: When required by law, regulation, or legal process
- Business transfers: In connection with a merger, acquisition, or sale of assets
5 Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
6 Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access, correct, or delete your personal data
- Opt out of marketing communications at any time
- Request a copy of the data we hold about you
- Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us using the information below.
7 Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
8 Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.