Frequently Asked Questions
Find answers to common questions about our products, ordering, shipping, and more.
Ordering & Payment
How do I place an order?
Simply browse our product catalog, add items to your cart, and proceed to checkout. You can pay with credit/debit cards, PayPal, Shop Pay, Apple Pay, or Google Pay. For bulk orders or custom configurations, please use our Request a Quote form.
Do you offer bulk or volume pricing?
Yes. For orders of 5 or more units, or for large equipment purchases, we can provide custom pricing. Please submit a quote request with your requirements and our team will respond within one business day.
Do you accept purchase orders?
Yes, we accept purchase orders from approved business accounts. Please contact us at sales@nationalblastsupply.com to set up a business account.
Is my payment information secure?
Absolutely. All transactions are encrypted with 256-bit SSL and processed through Shopify Payments, which is PCI DSS Level 1 compliant. We never store your full credit card information on our servers.
Shipping & Delivery
How long does shipping take?
Standard shipping for parts and accessories takes 5–10 business days. Expedited shipping is available for 3–5 business day delivery. Large equipment ships via LTL freight and typically takes 7–14 business days. See our full Shipping Policy for details.
Do you ship to all 50 states?
Yes, we ship to all 50 U.S. states. Shipping costs are calculated at checkout based on weight, dimensions, and destination. For international shipping inquiries, please contact us directly.
How are large blast cabinets shipped?
Blast cabinets and other heavy equipment ship via LTL freight. Standard freight includes curbside delivery. Liftgate service and inside delivery are available for an additional fee. The freight carrier will contact you to schedule a delivery appointment.
Products & Equipment
What size air compressor do I need for a blast cabinet?
Air compressor requirements vary by cabinet size and nozzle type. As a general guideline: benchtop cabinets typically require 10–15 CFM at 80–100 PSI, while floor-standing cabinets may require 20–40+ CFM. Each product listing includes specific CFM requirements. If you're unsure, contact our team and we'll help you match the right compressor to your cabinet.
Which blasting media should I use?
The right media depends on your application. Glass bead is ideal for cleaning and finishing without removing base material. Aluminum oxide is aggressive and great for rust removal and surface profiling. Steel grit provides fast cutting action on hard metals. Walnut shell is gentle enough for soft metals and wood. Check our Buying Guide for detailed media comparisons.
Do your blast cabinets come fully assembled?
Assembly requirements vary by product. Benchtop cabinets typically arrive fully assembled or require minimal setup. Floor-standing cabinets may require some assembly (legs, dust collector attachment, etc.). Each product listing specifies the assembly requirements. Detailed instructions are included with every cabinet.
Returns & Warranty
What is your return policy?
We accept returns within 30 days of delivery for unused items in original packaging. Defective or damaged items are eligible for a full refund or replacement. See our complete Refund & Return Policy for details.
Are products covered by a warranty?
Yes, most products are covered by the original manufacturer's warranty. Warranty terms vary by manufacturer and product category — typically 1–3 years for blast cabinets and 90 days to 1 year for parts and accessories. See our Warranty Information page for details.
How do I file a warranty claim?
Contact us at warranty@nationalblastsupply.com with your order number, product details, and photos of the issue. We handle all manufacturer communication on your behalf and will work to get you a resolution as quickly as possible.
Still Have Questions?
Phone: 1-800-555-1234 (Mon–Fri, 8 AM – 5 PM CST)